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UBA’S PRIVACY POLICY regarding the use of the official web page

UBA is committed to keeping information given by the users of our website confidential. It is necessary that users fully

understand the terms and conditions surrounding the capture and use of information we gather, how we use it, and how to

correct or change it.

UBA is the sole owner of information collected on www.uba.com.al. UBA will not sell, share, or rent this information to

others, and it will be used only by UBA for technical administration of the website, customer administration, and research and

development.

LINKS

The banks collect only those personal data of the clients and/or third parties with which, the bank enters into contractual

relationship in the course of its business activities and that are necessary for the realization of the activities for which it is

licensed by the Bank of Albania or for the fulfilment of its necessities as a commercial legal entity.

Our website does not offer the option of registration. You can only review our information published on it. By visiting our

website, you volunteer the following information:

1. Personally identifiable information:

Information about your visits to the UBA website.

Therefore no personally identifiable information is collected from visitors to our website.

2. Non-personal identifiable information:

Technical information is also collected when you use the website. Some of the technical information that may be

collected include: the type of browser you are using, your manner of connecting to the internet, your internet protocol

address (which is the internet address of your computer, that all computers automatically provide whenever accessing the

internet or other computers), etc. Although this tracks user traffic patterns and gathers information, it does not track

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These are very small text files placed on your hard drive by a web page server. Cookies work like identification cards

informing the server that you are a returning visitor to the web page. They can only be read by the server that gave them to

you and are unique to your computer. If you would prefer, you can set your browsers to refuse cookies. However, you may

not be able to take full advantage of a website if you do so. You can also set your browser to notify you when you receive

cookies, giving you the chance to decide whether to accept them. Alternatively, you may switch off cookies by changing

your browser settings.

Use of Information

To conduct research about the use of the website; and

To learn about the geographical distribution of our website’s visitors.

UBA may use agents and contractors in order to help operate the network. If such agents and contractors have access to

personally identifiable information, they are required to protect this information in a manner that is consistent with this

Privacy Policy, such as not using the information for any purpose other than to carry out the services they are performing

on the network.

This blocking entails the impossibility that these data are seen or processed by bank operators. These data can be

accessible only by persons that have a special status and only upon approval of the bank’s highest authority or of the

structure authorized for such purpose.

b) Client’s personal data are kept for five years after the conclusion of the financial relation between the bank and the

client. After this five year period, the bank erases these data from the physical and online files and system.

c) If, based on Albanian legislation into force, a lawful authority or institution orders keeping those data beyond the five

year period, the data are copied in a special data base, the security measures and the retention period of which will be

RIGHTS OF DATA SUBJECT

1. Right to access

Every data subject is entitled to obtain free of charge from the controller upon his written request:

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a) confirmation whether or not his personal data are being processed, information on the purposes of processing, the

categories of processed data and the recipients or categories of recipients to whom personal data are disclosed;

b) communication to him in a comprehensible form of the data undergoing processing and of any available

The right to access shall be exercised in respect of the constitutional principles of freedom of speech and information, freedom

of press and professional confidentiality and it may be restricted if it violates national security interests, the foreign policy, the

economic and financial interests of the state, prevention and prosecution of criminal offences.

If access is denied on arguments of violation of national security interests,foreign policy, economic and financial interests of

the state, prevention and prosecution of criminal offences or of the freedom of speech and information or press freedom, the

data subject may require from the Commissioner to check on the exemption for the concrete case. The Commissioner shall

inform the data subject about the undertaken measures.

2. The right to request blocking, rectification and erasure

the data, whether the blocking, rectification or erasure has been carried out or not.

3. The right of the data subject to refuse

The data subject, pursuant to the law, has the right to object, at any time, free of charge the processing of data related to him

carried out under letter “a” and “b” , unless otherwise stipulated by the law.

a)for the performance of a legal task of public interest or in exercise of powers of the controller or of a third party to whom the

data are disclosed;

disclosed for first time for such purpose.

Tel: +355 4 2404575/ ext. 111; Fax: +355 4 240 45 58; E-mail: adrian_guza@ubaal.com