Branch Manager – Tirana Branches

Closing on: Jan 31, 2023

Overall Job Definition

The Branch Manager is responsible for the administration, efficient daily operations, and provision of full services by the branch, including: operations, lending, product sales, customer service, and security & safety following the Bank’s objectives and, rules & regulations in force.


1.Provides high-quality service in compliance with the established procedures of the Bank, by identifying, analyzing and handling the customer needs in a professional manner in order to convert them into sales;
2. Approach new business clients and informs them with professionalism about the lending, deposits collectionand other banking products offered by U.B.A and explains the terms and conditions.
3. Develop the business of the branch in terms of deposits, financings, cards and other products.
4. Responsible for realization of the business targets.
5. Follow up the repayment of the financing portfolio, keeping contacts with the clients and trying to maintain a good quality portfolio.
6. Determines, for every customer the service package that would best suit the customer, focusing on the client’s profile and responding to the daily problems.
7. Control the physical cash as per UBA internal procedure” Banking Operation”
8. Follows up the client request for preferential rates on deposits and get approval as per internal procedure.
9. Ensure all banking transactions are executed correctly and accurately and in accordance with internal policies and procedures and other governing bodies rules.
10. Evaluates effectiveness of current policies and procedures;
11. Conducts performance evaluation for the staff under his/her supervision.
12. Supervises the Branch personnel, taking into consideration: honesty, objectivity and diligence in the performance of duties and responsibilities, punctuality, professional profile, efficiency, progress achievement, neat and tidy appearance, including formal dressing within working hours.
13. Collects all the required documents for customer’s applications for the financings.
14. Analyze financing data and financial statements of the client to determine the degree of risk involved in extending financing and prepare the reports.
15. Generate financial ratios, using computer programs, to evaluate customers’ financial status.
16. Performing other duties which derive from the internal regulations of the Bank and at instructions of the Retail Manager/Executive Director that is in charge of
Business Group.

The interested candidates should present the detailed Curriculum Vitae to the Human Resources Department, before January 31, 2023. Only the candidates that meet the criteria will be contacted for the interview.

Job Profile: Branch Manager

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