Overall Job Definition
The Branch Manager is responsible for the administration, efficient daily operations and provision of full services by the branch including: operations, lending, product sales, customer service and security & safety in accordance with Bank’s objectives and rules & regulations in force.
Responsibilities
- Provides high-quality service in compliance with the established procedures of the Bank, by identifying, analyzing and handling the customer needs in a professional manner in order to convert them into sales;
- Approach new business clients and informs them with professionalism about the lending, deposits collection and other banking products offered by U.B.A and explains the terms and conditions.
- Develop the business of the branch in terms of deposits, financings, cards and other
- Responsible for realization of the business
- Follow up the repayment of the financing portfolio, keeping contacts with the clients and trying to maintain a good quality portfolio.
- Determines, for every customer the service package that would best suit the customer, focusing on the client’s profile and responding to the daily
- Control the physical cash as per UBA internal procedure” Banking Operation”
- Evaluates effectiveness of current policies and procedures;
- Conducts performance evaluation for the staff under his/her
- Supervises the Branch personnel, taking into consideration: honesty, objectivity and diligence in the performance of duties and responsibilities, punctuality, professional profile, efficiency, progress achievement, neat and tidy appearance, including formal dressing within working hours.
- Analyze financing data and financial statements of the client to determine the degree of risk involved in extending financing and prepare the reports.
Requirements
- University Degree in Economy (Finance preferred)
- More than four years’ experience in similar position
- Knowledge on the business and banking market
- Excellent communication, negotiation and interpersonal skills to deal with customers
- Organizational, analytical and problem-solving skills
- Good command of spoken and written English
- Very good computer skills
All the interested candidates should send their CV and Cover Letter at the e-mail address [email protected]. Kindly note that only the selected candidates will be contacted for an interview. Deadline for application is January 25th, 2024.